AGATHA Paris 2 year international guarantee


AGATHA Paris has a 2 year international guarantee on all fashion jewellery and watches for any purchases online or instore, so you have complete peace of mind while shopping.


AGATHA Paris International Guarantee in brief:

  • AGATHA Paris want you to always be happy with your purchase, therefore if you change your mind about an item purchased or it is damaged or defective simply return it for a replacement, or exchange.
  • You can return all items within 14 days of receipt of order if you change your mind.
  • All items must be in original, unused condition including all protective packaging.
  • AGATHA Paris has the right to refuse if the product is not in its original condition.
  • Customers are responsible for covering return freight costs back to us.
  • Two years cover for all manufacturing defects and normal use
  • One year cover for watch batteries
  • Sorry, no exchange or refund on SALE items


The AGATHA Paris International Guarantee in more detail:

AGATHA Paris ensures the perfect quality of its jewellery products down to the smallest detail, from the manufacturing process through to the sale of articles.

Authentic AGATHA Paris jewellery can only be sold in exclusive retail outlets authorised by the brand.

If, however, an AGATHA Paris product does not comply with its quality standards customers are covered by an international contractual guarantee lasting for two years from the date of purchase.

All retail outlets authorised by AGATHA Paris provide this guarantee, so you can return your faulty items to any AGATHA Paris boutique.

The AGATHA Paris International Guarantee applies subject to normal use. The guarantee does not cover ageing, wear or alteration due to the use of perfume, damage, breakage or loss as a result of an accident, involvement of a third party, improper use or incorrect servicing.

The AGATHA Paris International Guarantee includes the acceptance of free repair of the product, (including parts and labour) subject to availability of the required spare parts. If the product cannot be repaired, it will be exchanged for an identical product whenever possible, and if not, exchanged for a product of the same value.

Jewellery and watch guarantee:

  • Two years cover for all manufacturing defects and normal use
  • One year cover for watch batteries
  • Note that the AGATHA Paris International Guarantee covers normal use only - and excludes watch straps, broken glass and jewellery being broken, dropped, opened, immersed etc.

The AGATHA international guarantee is valid in all authorised AGATHA Paris retail outlets on presentation of the sales receipt and the current certificate duly signed and stamped by the salesperson. After checking the state of the product and the validity of the guarantee, the product is left in the store with a written receipt given to the customer. The store indicates the planned delivery timeframe for repair or exchange. The repaired or replaced product is then made available in the boutique where it had initially been left.

At the end of the guarantee period, AGATHA Paris proposes a repair service.

In most cases worldwide, the AGATHA Paris International Guarantee meets or exceeds local warranty and guarantee minimum law.


Get into your nearest AGATHA Paris boutique or retailer now or start shopping online!